Having worked in the IT field for a number of years, I’ve come across the vast range of users and their comfort level with computers. There’s the person who knows exactly what they’re doing and came across a genuine glitch in the system and needs help, and then you have the person who can’t figure out how to turn the monitor on every morning. EVERY morning. I know computers aren’t everyone’s forte, and I don’t hold that against anyone at all – but it all comes down to the difference between ignorance and idiocy. So let me take a few moments to help provide some helpful hints about how to handle some of the most common problems you might come across.
Posts Tagged “Teaching the World”
Mar 25 2011
Just about every job is customer service related in one way or another. It really just depends on what you do and who you interact with, but almost every job requires some amount of human interaction, be it by phone, email, or in person. However, this post isn’t about the people working on the CS side of things as much as it is about the people who in some form or fashion use that customer service. While my particular observations will mainly be based on my work in the IT field (and will be presented as such), many are pretty universal. So sit back, grab a pen and paper, and take notes ladies and gentlemen. It’s time to learn how to be a decent human being.
Oct 26 2009
Okay everyone, it’s time to lay down some groundwork when it comes to work behavior. I was out of the corporate world for almost a year (stupid economy making it difficult to get a job) but now I’m back (hooray!) and am being reminded on a daily basis of all the little things that used to drive me insane. So now I’ll share them with you!
Jul 01 2009
Anyone who has taken a ride in my car in the past few months, or for that matter even had me as a passenger in their car, has learned that I have a new obsession – playing Prius. That’s right, the new game of the century is Prius – hitting someone everytime you see a Volkswagen Bug is so 1990’s. Now you do so when you see a Toyota Prius on the road. However, there seems to be some confusion as to why this change has occurred, and exactly what the rules are that govern its awesomeness. Wanna become part of the craze? Read on.
It seems we all need a refresher on proper bathroom etiquette. While these rules mostly apply strictly to men, women may take note as well since quite a few of the rules are universal. Get your pen and paper ready, because if you take notes and study hard, you’ll vastly improve the quality of bathrooms across the globe, and that’s something we can all benefit from.