Having worked in the IT field for a number of years, I’ve come across the vast range of users and their comfort level with computers.  There’s the person who knows exactly what they’re doing and came across a genuine glitch in the system and needs help, and then you have the person who can’t figure out how to turn the monitor on every morning. EVERY morning.  I know computers aren’t everyone’s forte, and I don’t hold that against anyone at all – but it all comes down to the difference between ignorance and idiocy.  So let me take a few moments to help provide some helpful hints about how to handle some of the most common problems you might come across.

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My work is doing a blood drive today, something they’ve done one other time since I’ve worked here in the past year.  Last time they did the drive, I didn’t bother signing up or even asking if I could try and donate because I knew the answer would be no.  This time I decided to go ahead and give it a shot.  Maybe the rules have changed.  Maybe things aren’t as strict as they were before.  Maybe the medical world has removed its head from its ass.  Maybe?  And yet…no.  Everything is as it was before, nothing has changed.  Because I am homosexual I am forbidden from giving blood.

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Another year, another Valentine’s Day, but as the years go by I’m learning just how I really feel about this “holiday”.  When I was in high school, if you were single on Valentine’s Day, which I always was, you were considered pathetic.  What’s worse is that you didn’t even have to have other people let you know how sad you were considered, because kids were beating themselves up over it – again, myself included.  There’s some stigma about this day of the year that being single is some horrible thing to be shunned; if you’re in a relationship, it’s sure to be the most romantic day of the year, but if you’re alone then you might as well curl up on the couch with a tub of ice cream and cry into your blanket while watching sappy romantic movies alone, pining for what could’ve been.  Umm…no thanks.

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It’s funny how social media websites like Facebook and Twitter work.  When someone posts a genuine dilemma in their life, crying out for help or advice, they are overlooked and largely ignored.  Perhaps one or two people will eventually chime in, oftentimes to offer hollow platitudes and rarely to actually offer assurance or encouragement.

However, should someone post a picture of their sleeping cat, hundreds of comments will ensue praising the cat and it’s maximum cuteness level.  Emoticons will abound, and the original poster will know that their cat is loved.  How sweet and genuine.

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I love it when people call IT to open a ticket for something, then call us back 2 and 3 times a day to check the status.  We haven’t forgotten you.  The system kicks us constant email reminders letting us know there are pending issues.  We don’t need you checking up on us like we’re toddlers getting into the paste.

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